At First Guaranty Bank, we work hard to make sure you and your accounts stay safe from online fraud.

Online fraudsters can seek you out anywhere and are constantly devising new ways to scam you and your loved ones. Use the following best practices to help you take preventive action to immediately protect your information.

• In the event you think your account(s) have been compromised, place a credit freeze with all credit bureau agencies. This will stop others from opening new accounts and borrowing money in your name. You can do this with the three major credit bureaus by phone or online.
  • Experian 1-888-397-3742 | www.experian.com/freeze
  • Equifax 1-800-685-1111 |www.equifax.com/personal/credit-report-services/credit-freeze
  • TransUnion 1-888-909-8872 | www.transunion.com/credit-freeze
    
    

• Change Your Passwords
  • Change your passwords every 30 to 60 days and consider using multi-factor authentication when you can.
    
    
• Activate notifications/alerts for bank accounts, credit cards, etc.
  • Set this up in your Online Banking and via the SecurLOCK app.
    
    
• Continuously monitor your credit report and bank accounts with these FGB services.
  • Credit Aware – within FGB's Online Banking 
  • Club Benefits – Get ID monitoring and credit file monitoring when you have or open an Active Club or Advantage Club account.
    
    
• Remain cautious when receiving phone calls from unknown numbers/people, emails, etc.
  • REMEMBER: FGB will never call and ask you for personal or account information.
    
    
• Protect your tax refund and returns with the IRS.
  • Request an “Identity Protection Pin” by calling 1-800-829-1040 or by going online.
  • Check Social Security Benefits – if you receive, are eligible for, or have applied for benefits, consider registering for a ssa.gov account here.
    
    

FIRST GUARANTY BANK COMMITMENT:
First Guaranty Bank will never send emails asking customers to provide, update or verify their personal or account information, such as passwords, social security numbers, PINs, credit card numbers, account numbers, debit card numbers, or other confidential information.

Remember, our URL is www.fgb.net