Your security is our priority!
Considering the recent ATM tampering events in Tangipahoa Parish, we want to update you on security measures we are taking. All ATMS are secured to the best of our ability via several different methods including security cameras, routine maintenance and even apparatuses on the machines that make skimming difficult. Currently, we have staff monitoring each ATM 7 days a week. Additionally, we have old fashion cabinet handles covering the card insert mechanism to make skimming more difficult. We had to reattach and re-drill handles on a few of the ATMs which has left some unsightly holes in which we’ve attempted to seal using silicone. This is a temporary fix as we are working behind the scenes to find better security mechanisms for our machines.
Important Update regarding Debit Cards/ATMs in Tangipahoa Parish as of 1/26/19
Several of our ATMs in Tangipahoa Parish have been tampered with. Currently, all machines have been inspected and cleared of any harmful devices. However, to protect our customers, we've turned off debit cards that were used at one of these machines. This will result in the inability to use your card. We are ordering new cards for you immediately.
On Saturday, January 26th our ITMs in Ponchatoula are open until 3pm to retrieve cash, if needed.
On Monday morning, all branches will reopen for normal business hours. For questions, please call our Customer Support Center at 888.375.3093 or visit your local branch.