COVID-19

COVID-19 Updates

We are OPEN.  At this time, to practice social distancing, we will serve you through our drive thrus with lobby visits by appointment only.

The following branches are currently closed due to limited staffing.  We will re-open as soon as we can.  Hessmer and Haynesville

MAKE AN APPOINTMENT

We will be expanding our drive thru services to make sure you can do your banking as normal as possible; please be patient as we work out these logistics. If you have bank business that cannot be handled through the drive thru, please call your Banker, our Customer Support Center (888) 375-3093, or click the link above to make an appointment.

Our team is meeting frequently to continue planning for this unprecedented time.  Updates can be found here or on social media.

In an effort to keep our customers and employees safe, ALL FGB hosted events are canceled until further notice.

What We're Doing

When visiting one of our 34 locations, know that we have ramped up our cleaning in our common areas, are following CDC guidelines, and providing CDC approved hand-sanitizer.

Effective March 17th through April 15th, we will be waiving ALL NSF and OD fees.

Relief Lending Program*

As we go through these trying times together, FGB continues to look for ways to support our employees, our customers and our communities.  We understand these unprecedented times may cause financial stress due to many unforeseen circumstances.  In the spirit of solidarity and commitment to you, we are offering a Relief Lending Program. 

Effective March 20, 2020 through April 30, 2020 we are offering the following loan assistance programs:

Personal Relief Loans**

-  Up to $5,000 Unsecured Loan
-  3.50% Fixed APR*** for up to 5 Years
-  No Payments for 90 Days
-  No Origination/Documentation Fees

 Personal Application

Business Relief Loans

(Existing Business Loan Customers Only)

 - Up to $50,000 Unsecured Loan
-  3.50% Fixed APR*** for up to 5 Years
-  No Origination/Documentation Fees

 Business Application

 

*Residency Restrictions Apply.
**Example: For a $5,000 loan, your payments will consist of 60 monthly payments of $92 at 3.50% APR.
*** APR = Annual Percentage Rate.
Subject to credit qualifications. 

In addition, we are also offering our customers the following assistance:

Defer Loan Payments

  • By request only
  • Available to all existing business, personal and mortgage customers in good standing
  • No principal, no interest payments for 90 days
  • Deferment months are any consecutive three months prior to June 30, 2020

Skip-A-Pay

If eligible, FGB credit card customers have the option to Skip-A-Pay on April payments.

To get started on a relief loan or payment deferral, please call your local banker, loan officer, call our Customer Support Center (888-375-3093), or make an appointment online.

MAKE AN APPOINTMENT

How To Bank From Home

As the CDC encourages people to avoid public spaces and practice social distancing, we want you to know that we offer alternatives to banking at your local branch.

  • Online Banking. View your account balances and detailed transaction history, transfer money between accounts, and pay bills online, It's fast, free, and easy to sign up! Sign up here.
  • Mobile Banking. Take fanatical banking wherever you go with the convenience of the MyFGB app. Bank on the go with easy mobile check deposit, seamless money transfers and convenient bill pay – all in palm of your hand. Learn more here.
  • Call us. Our Customer Support Center is here to help you with any of your banking needs! You can also use Telephone Banking 24/7 for basic account information like account balances and a list of recent transactions.
  • Mobile Check Deposit. Sign, snap, and deposit checks without ever leaving home. Learn more here.
  • Mobile Pay. Pay for things you need right from your smartphone, smartwatch or tablet--no need to handle cash. It's password protected by the security of the app and your phone. To download, click here.
  • ATMs/ITMs. To find an ATM or ITM near you, click here.

Amite ITM

632 West Oak Street Amite , LA 70422

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Bossier City ITM

4221 Airline Drive Bossier City, LA 71111

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Denham Springs ITM

2231 South Range Avenue Denham Springs , LA 70726

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Ponchatoula ITM

500 West Pine Street Ponchatoula, LA 70454

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Guaranty West ITM

2111 West Thomas Street Hammond, LA 70401

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Hammond Main ITM

400 East Thomas Street Hammond, LA 70401

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM


Reliable Sources for Accurate Information

Below are helpful resources regarding updated information on COVID-19 (coronavirus). Be aware that there is misinformation surrounding the virus, as well as, an increase in scams.

Stay informed and check back frequently for updates. You can also follow us on Facebook, Twitter, LinkedIN, and Instagram, as we will post periodic updates there, as well.

Connect With Us


Links from the First Guaranty Bank web site to other web sites are provided solely as a convenience to visitors. If you use these links, you will leave the First Guaranty Bank web site.

The First Guaranty Bank does not have any responsibility or control over any of these external web sites, their content or their privacy policies. We do not endorse or make any representations about third-party external web sites, including any information, products, materials or results that may be obtained from using them.

If you decide to access any of the linked third-party web sites, you do so entirely at your own risk. You are encouraged to review the privacy notice for each linked web site.