COVID-19

COVID-19 Updates

Our lobbies are open! We are following federal guidelines to keep you and our employees safe. So, before you come see us, here's what you need to know:

  • Prior to entering, masks should be lowered for identification purposes, but may be worn after identification has been established
  • Markers will be applied every six feet on our lobby floors and at our entrances. Please adhere to social distancing guidelines.
  • Shields will be placed at each teller counter
  • Customer flow will be limited in our lobbies
  • Lobby doors will remain locked and will be managed according to the customer limit allowed per branch
  • Public restrooms will not be available at this time
  • If you have a fever or have tested positive for COVID-19 within the last 14 days, please use our drive thru

Our team is meeting frequently to continue planning for this unprecedented time.  Updates can be found here or on social media.

In an effort to keep our customers and employees safe, ALL FGB hosted events are canceled until further notice.

What We're Doing

When visiting one of our 34 locations, know that we have ramped up our cleaning in our common areas, are following CDC guidelines, and providing CDC approved hand-sanitizer.

 

How To Bank From Home

As the CDC encourages people to avoid public spaces and practice social distancing, we want you to know that we offer alternatives to banking at your local branch.

  • Online Banking. View your account balances and detailed transaction history, transfer money between accounts, and pay bills online, It's fast, free, and easy to sign up! Sign up here.
  • Mobile Banking. Take fanatical banking wherever you go with the convenience of the MyFGB app. Bank on the go with easy mobile check deposit, seamless money transfers and convenient bill pay – all in palm of your hand. Learn more here.
  • Call us. Our Customer Support Center is here to help you with any of your banking needs! You can also use Telephone Banking 24/7 for basic account information like account balances and a list of recent transactions.
  • Mobile Check Deposit. Sign, snap, and deposit checks without ever leaving home. Learn more here.
  • Mobile Pay. Pay for things you need right from your smartphone, smartwatch or tablet--no need to handle cash. It's password protected by the security of the app and your phone. To download, click here.
  • ATMs. To find an ATM near you, click here.
  • ITMs. Our Interactive Teller Machines, also known as MiBYs, are unique state-of-the-art, face-to-face experiences that provide faster service and extended drive-thru banking hours. Use an ITM for the following transactions: make deposits, withdraw cash, check balances, transfer funds, make loan payments, and cash checks. See ITM locations below or click here to learn more.

Amite ITM

632 West Oak Street Amite , LA 70422

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Bossier City ITM

4221 Airline Drive Bossier City, LA 71111

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Denham Springs ITM

2231 South Range Avenue Denham Springs , LA 70726

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Ponchatoula ITM

500 West Pine Street Ponchatoula, LA 70454

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Guaranty West ITM

2111 West Thomas Street Hammond, LA 70401

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Hammond Main ITM

400 East Thomas Street Hammond, LA 70401

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM

Kentwood ITM

301 Avenue F. Kentwood, LA 70444

Monday – Friday 7:00 AM to 6:00 PM
Saturday – 7:00 AM to 3:00 PM


Reliable Sources for Accurate Information

Below are helpful resources regarding updated information on COVID-19 (coronavirus). Be aware that there is misinformation surrounding the virus, as well as, an increase in scams.

Stay informed and check back frequently for updates. You can also follow us on Facebook, Twitter, LinkedIN, and Instagram, as we will post periodic updates there, as well.

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The First Guaranty Bank does not have any responsibility or control over any of these external web sites, their content or their privacy policies. We do not endorse or make any representations about third-party external web sites, including any information, products, materials or results that may be obtained from using them.

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