OUR VALUES AND GOALS
First Guaranty Bank believes that each customer is our most important customer. We endeavor to provide the highest levels of service that exceed the expectations of all our customers. We recognize and respect the expectations of privacy of all our customers. A fundamental component of any relationship is trust that the bank will respect the privacy and confidentiality of that relationship. First Guaranty Bank understands and realizes that we have a special duty to our customers to safeguard and protect your sensitive information. We have therefore developed and implemented the following privacy policy.

INFORMATION PRACTICES
First Guaranty Bank collects, retains and uses information about our customers only to enable us to conduct our business and to provide products, services, and other opportunities to you. We collect information that we receive from you on applications or other forms, information about your transactions with us, information about your transactions with nonaffiliated third parties, and information from a consumer-reporting agency. We do not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted by law. We do not disclose nonpublic personal information about former customers, except as permitted by law. We may in the future, disclose nonpublic personal information about you to affiliates, even though we are not doing so now. Here are the kinds of nonpublic personal information we may disclose to our affiliates: Transaction and experience information from our account records, such as; information about your transactions and experience with us such as; Name, address, account balances, account activity, types of accounts, payment history, deposit history, and parties to the transaction. Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information. The types of affiliates that we may disclose nonpublic information about you in the future include: financial service providers; such as mortgage bankers, securities broker-dealers, insurance agents, and subsidiaries of our holding company. The reasons for such disclosures of nonpublic personal information about you to our affiliates in the future include providing you, our customer, with information about additional products and services.

SECURITY AND DISCLOSURES PROCEDURES
First Guaranty Bank has established appropriate security procedures to safeguard information about our customers. Access to customer information is restricted to only those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

We do not disclose customer information to third parties unless such disclosure is a) requested or authorized by you, b) necessary to complete a transaction authorized by you, c) made to a reputable credit bureau, other financial institution, or merchant in accordance with standard banking industry practice, or d) required or permitted by law or regulation. When the Bank conducts business with third parties, it selects vendors who maintain similar standards of conduct regarding privacy of your information.

ACCURACY OF INFORMATION
First Guaranty Bank strives to ensure that information we maintain about our customers is accurate. We have established internal procedures to ensure that your information is kept accurate.

ADDITIONAL INFORMATION REGARDING THE INTERNET
When you visit our web site at http://www.fgb.net we do not collect information such as "cookies" as you communicate with us. Cookies are small pieces of information sent to a user to be stored on his Internet browser, which helps to recognize the user and aides in the functionality while visiting a web site. The Bank does not use cookies to get data from your hard drive or to get your email address or personal identifying information. When we receive an email from you, we will use your email address to reply to you, and may for a limited time store your email address, your message, and our response for quality control purposes or to meet any legal or regulatory requirements. If we collect your email address for legal or regulatory requirements due to a request for information from you, we will not use your email address for any other purposes unless authorized by you.

Referring Party Agreements: First Guaranty Bank may from time to time agree to establish relationships with other parties on the Internet to offer you the benefit of products and services not offered by us. First Guaranty Bank may offer you access to these companies through the use of hyperlinks to their sites from our site. First Guaranty Bank does not own or control how these companies may use any information that you might supply to them. If you visit their site, you should review their privacy policy. We will apply our privacy policy to any information supplied by you to us during your visit to our site.

QUESTIONS OR COMMENTS
Questions or comments about your relationship or experience with us should be directed to First Guaranty Bank, P.O. Box 2009, Hammond, LA 70404-2009, Attn: Compliance/Security Dept., or call 1-888-375-3093. Contact us.

Back to the top